Website Terms of Use
Taurus Funds Management (ACN 129 188 450) (collectively with its related bodies corporate and associated entities, ‘Taurus’) provides the information on its website (‘Information’) for general information purposes only and it is only intended as a limited and preliminary introduction to Taurus. By using this website, you agree to the following terms and conditions and acknowledge reading them.
The Information is not investment advice or financial product advice and has been prepared without taking into account your investment objectives, financial situation or particular circumstances (including financial and taxation issues).
The Information does not (and does not intend to) contain a recommendation or statement of opinion intended to be investment advice or to influence a decision to deal with any financial product nor does it constitute an offer, solicitation or commitment by Taurus.
The Information is liable to change and while Taurus will attempt to ensure that it is current, Taurus does not represent or warrant that the Information is accurate, complete or up to date and accepts no liability if it is not, as there may be delays, errors or omissions.
To the full extent permitted by law, Taurus excludes any liability for any loss or damage however caused that arises directly or indirectly (including loss of opportunity, lost revenue, lost profits, loss of data and interruption to business) from:
- the use of all or any part of this website;
- the use of all or any part of the Information;
- any security failure;
- the disclosure of confidential information by other parties;
- viruses; or
- using or downloading any software (third party or otherwise) accessible via this website.
This website may contain links to other websites. The inclusion of any link on this website does not imply any relationship or association between Taurus and the person sponsoring or hosting the linked site nor does it constitute or imply an endorsement or recommendation of any information, good or services referred to. Taurus makes no representation or warranty as to the accuracy or any other aspect of any information on any linked site (including that it does not infringe the intellectual property rights of any person anywhere in the world).
All trademarks mentioned on this website belong to their respective owners. No part of the content may be copied, adapted, reproduced, stored, uploaded, republished, linked, framed, posted, broadcasted, transmitted or distributed in any form or by any means without the prior written permission of Taurus.
Taurus may change these Terms of Use at its discretion and without notice. By continuing to use this website, you accept the Terms of Use as they apply from time to time. The Terms of Use are by no means limited or altered by any other terms and conditions on this website.
By accessing the Information on this website, you satisfy the terms outlined in the ‘Disclaimer’ tab.
Privacy Policy
Taurus recognises the importance of, and is committed to, protecting the privacy of individuals when handling their personal information.
By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with and for the purposes specified in this Privacy Policy.
This Privacy Policy outlines how Taurus will collect, hold, use, disclose, protect and otherwise handle our clients’ personal information in accordance with the Australian Privacy Principles (‘APP’), which are contained in schedule 1 of the Privacy Act 1988 (Cth) (‘Privacy Act’).
This Policy is designed to inform customers of:
- What information we collect and the purposes for which we collect it;
- Use and disclosure of information collected;
- Security of your personal information;
- Gaining access to information we hold about you;
- What to do if you believe the information we hold about you is inaccurate;
- Complaints in relation to privacy; and
- How to contact us.
Personal Information
Personal information is any information or an opinion about an identified individual, or an individual who is reasonably identifiable:
- whether the information or opinion is true or not; and
- whether the information of opinion is recorded in a material form or not.
The information we collect from you will depend on what services we provide to you and may include the following:
- your name, place and date of birth, occupation, address and contact details;
- your e-mail address, residential and/or postal address;
- your tax file number;
- the source of your funds/monies;
- bank account details; and
- Identification and verification information.
Collection of personal information
This Privacy Policy details how Taurus adheres to the APP regarding the collection of solicited personal information. Taurus only collects personal information directly from individuals, which is reasonably necessary for the provision of our services, and only by lawful and fair means. Information may be collected by a variety of means, including by provisions of completed application forms, in person, by telephone, letter, facsimile, or email. Accordingly, we will always ensure you are apprised of our purpose in collecting information, and your right to gain access to such information. If you do not provide the information requested, we may be unable to provide you with our services.
Please note that generally we will only use the personal information (e.g. postal address, e-mail address, telephone numbers, facsimile number, date of birth, bank account details, TFN, details related to the provision of verification and identification documentation) we collect for the main purposes disclosed at the time of collection such as to provide financial services.
Where possible we will collect the information directly from you via our application form. We may also collect information about you from our web site but this information will only identify who you are if you provide us with your details (eg. if you e-mail your contact details to us).
The Taurus web site contains links to the web sites of third parties. If you access those third party web sites they may collect information about you. Taurus does not collect information about you from the third parties. You will need to contact them to ascertain their privacy standards.
Cookies
A cookie is a small text file placed on your computer hard drive by a web page server. Cookies may be accessed later by our web server. Cookies help us identify your device, performance of typical actions on this website or when you are logged in to specific secure zones. We use strictly necessary and functional cookies to enable you to move around the site and to provide basic features. Tracking and performance cookies are used to provide a better overall user experience.
Most web browsers are set to accept cookies but you may configure your browser not to accept cookies. If you set your browser to reject cookies you may not be able to make full use of the Taurus web site.
E-mail address
If you provide us with your e-mail address during a visit to our web site it will only be used for the purpose for which you provided it to us. It will not be added to a mailing list without your consent unless the mailing list is related to the purpose for which you provided your e-mail address to us. We may use your e-mail address, for example, to provide you with information about a particular service or respond to a message you have sent to us.
If you subscribe to one of our services and provide your e-mail address to us so that we may communicate with you through e-mail, we may also use your e-mail address to advise you of upgrades and changes to those services.
Unsolicited personal information
Where we receive personal information about an individual which is unsolicited by us and not required for the provision of our services, we will destroy the information (provided it is lawful and reasonable for us to do so).
Use and disclosure of personal information
Taurus collects and holds personal information about an individual for the purpose of providing financial services. We collect this information with your consent as per our application form or other documentation, for the primary purpose disclosed to you at the time of collection.
However, in some cases Taurus will use or disclose personal information for secondary purposes (any purpose other than a primary purpose). Personal information obtained to provide financial services may be applied to secondary purposes if the secondary purpose is related to the primary purpose of collection and the person concerned would reasonably expect the personal information to be used or disclosed for such secondary purpose.
In some cases we may ask you to consent to any collection, use or disclosure of your personal information. Your consent will usually be required in writing but we may accept verbal consent in certain circumstances. We may also disclose your personal information where it is required or authorised by law.
We may use your personal information to:
- process your investment application;
- respond to any specific requests you may make of us;
- notify you of any products that may be of interest to you;
- audit and monitor the services we provide to you;
- update your personal files; and
- enable us to meet our obligations under law, for example, the Anti-Money Laundering and Counter Terrorism Financing Act 2006 (Cth.), Financial Transaction Reports Act 1988 (Cth.) and Australian taxation laws.
We may use your personal information to:
- our agents, contractors or third party service providers to enable them to provide administrative and other support services to us;
- your agent or nominated professional adviser, with your permission;
- to associates or related bodies corporate of Taurus;
- where the disclosure is required by law, for example to government agencies and regulatory bodies as part of our statutory obligations, or for law enforcement purposes.
Taurus may use third party service providers to maintain some of our data systems and provide auxiliary services. We require any party that has access to personal information to conform to our privacy standards.
Direct Marketing
Taurus will only use personal information obtained for the provision of financial services, for the secondary purpose of direct marketing where:
- Taurus collected the personal information from the individual; and
- The individual would reasonably expect Taurus to use or disclose the information for the purpose of direct marketing; and
- Taurus provides a simple means through which an individual can request to not receive marketing communications; and
- The individual has NOT requested such communications cease.
Often the law requires us to advise you of certain changes to products/ services or regulations. You will continue to receive this information from us even if you choose not to receive direct marketing information from us. We will not disclose your information to any outside parties for the purpose of allowing them to directly market to you.
Cross border disclosure/Sensitive information/Use of government identifiers/Anonymity & Psuedonymity
Taurus does not, for the purposes of the Privacy Act, collect sensitive information. Wherever lawful and practicable, individuals may deal anonymously with Taurus but given the nature of our services, it is unlikely that this will be a viable option. Taurus does not use official identifiers (e.g. tax file numbers) to identify individuals. An individual’s name or Australian Business Number is not an identifier for the purposes of the Privacy Act and hence may be used to identify individuals.
Taurus transfers personal information to associated entities or service providers in Singapore and the United States.
Quality of personal information
Taurus takes all reasonable steps to ensure the personal information held about individuals is accurate, up-to-date and complete. We verify personal information at the point of collection. The accuracy of records is also maintained by regular mail-out of statements.
Taurus encourage you to help us by telling us immediately if you change your contact details (such as your phone number, street address or email address) or if any of your details need to be corrected or updated. A person wishing to update their personal information may contact our staff or the Privacy Officer on the contact details shown within this document.
Access to personal information
Where a person requests access to their personal information, our policy is, subject to certain conditions (as outlined below) to permit access. Taurus will correct personal information where that information is found to be inaccurate, incomplete or out of date. We will not charge you a fee for your access request but may charge you the reasonable cost of processing your request.
If a person wishes to access their personal information or correct it, they should contact the Privacy Officer, and we will seek to provide such information within a reasonable period of time, and in the manner so requested (where reasonable to do so).
Taurus may not always be able to give you access to all the personal information we hold about you. If this is the case, we will provide a written explanation of the reasons for our refusal, together with details of our complaints process for if you wish to challenge the decision.
We may not be able to give you access to information in the following circumstances:
- Where we reasonably believe this may pose endanger the life, health of safety of any individual or to public health/safety;
- Which would unreasonably impact the privacy of another individual;
- Where such request is reasonably considered to be frivolous or vexatious;
- Which relates to existing or anticipated legal proceedings which would otherwise not be accessible in the discovery process relating to such proceedings;
- Which would reveal our intentions and thereby prejudice our negotiations with you;
- Which would be unlawful;;
- Which is prohibited by law or a court/tribunal order;
- Which relates to suspected unlawful activity or serious misconduct, where access would likely prejudice the taking of appropriate action in relation thereto;
- Where enforcement activities conducted by or on behalf of an enforcement body may be prejudiced; or
- Where access would reveal details regarding a commercially sensitive decision-making process.
Correction of personal information
Where Taurus believes information we hold about an individual is inaccurate, out-of-date, incomplete, irrelevant or misleading, OR an individual requests us to correct information held about them, Taurus will take all reasonable steps to correct such information in a reasonable time frame. No fees are payable for such requests. If you request us to similarly advise a relevant third party of such correction, we will facilitate that notification unless impracticable or unlawful for us to do so.
If Taurus intends to refuse to comply with your correction request, we will notify you in writing of our reasons for such refusal, and the complaints process you may avail if you wish to challenge that decision. You may also request that we associate the personal information we hold with a statement regarding your view of its inaccuracy.
Security of personal information
We take reasonable steps and precautions to keep personal information secure from loss, misuse, and interference, and from unauthorised access, modification or disclosure
If you use the Internet to communicate with us, you should be aware that there are inherent risks in transmitting information over the Internet. Taurus does not have control over information while in transit over the Internet and we cannot guarantee its security.
Where information is no longer required to be held or retained by Taurus for any purpose or legal obligation, we will take all reasonable steps to destroy or de-identify the information accordingly.
Notifiable Data Breaches Scheme
A data breach is when personal information held by an entity is lost or subject to unauthorised access, modification, disclosure or other misuse or interference.
We will take appropriate, prompt action if we have reasonable grounds to believe that a data breach may have or is suspected to have occurred. Depending on the type of data breach, this may include a review of our internal security procedures, taking remedial internal action, and if there is an ‘eligible data breach’, notifying the affected individuals and the Office of the Australian Information Commissioner (OAIC).
How do we store your information?
Taurus stores information in both hard copy and electronic form in secure facilities or databases, accessible only by authorised persons. We take all reasonable steps to ensure that the personal information we hold is protected against misuse, loss, unauthorised access, interference, modification or disclosure. However, we cannot guarantee the security of any personal information transmitted to us via the Internet.
Privacy Complaints
If you have a complaint relating to our compliance with privacy laws or our treatment of your personal information, please contact our Privacy Officer at [email protected]. We will investigate your complaint and endeavour to resolve the issue to your satisfaction. If you are not satisfied with the outcome of your complaint, you have the right to lodge a complaint with the Office of the Australian Information Commissioner as follows:
The Privacy Commissioner
Office of The Australian Information Commissioner
Post: GPO BOX 5288, Sydney NSW 2001
Email: [email protected]
Telephone: 1300 363 992 (within Australia only)
Telephone: +612 9942 4099 (outside Australia)
EU General Data Protection Regulation
In accordance with the new data protection requirements in the European Union General Data Protection Regulation (EU GDPR) which apply from 25 May 2018, we provide the following additional measures which we have adopted in relation to all EU clients and third parties:
- We will limit the processing, collection and retention of data to the extent legally possible and practically viable.
- We will not request or collect data that is not required for the purpose of providing our services or meeting our legal obligations.
- We will delete your information, and acknowledge your right of erasure or to be forgotten, as soon as we are legally able and subject to our other legal and regulatory obligations regarding record-keeping.
- You may advise us at any time that you withdraw any consent previously given to us, and require us to stop processing your data.
- You may object to any decision based on automated processing, and you may request a manual review.
- You have the right to request a transfer of your personal information, which will be provided in a machine-readable electronic format.
- Where we intend to process/utilise your personal data beyond the disclosed legitimate purpose for which it was collected, we will obtain a clear and explicit consent from you (which can be withdrawn at any time).
- We will maintain a Personal Data Breach Register, and notify the relevant regulator in a timely manner as required.
- We ensure that organisational and technical mechanisms are utilised to protect personal data when we are designing new systems and processes.
- We will conduct Data Protection Impact Assessments when initiating a new project/change/product which involves significant changes to the processing of personal information.
- We ensure our representatives are regularly trained regarding our obligations and their responsibilities under applicable privacy/data protection regulations.