Privacy Policy

Personal Information

Personal information is information or an opinion about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion. Taurus will also collect any personal information necessary for the purposes of complying with the Anti-Money Laundering and Counter-Terrorism Financing Act 2006.

The information we collect from you will depend on what services we provide to you and may include the following:

	your name, address and contact details;
	your e-mail address;
	your tax file number;
	Bank account details; and
	Identification and verification information.

Collection of personal information

This policy details how Taurus adheres to the Australian Privacy Principles regarding the collection of solicited personal information. Taurus only collects personal information directly from individuals, which is reasonably necessary for the provision of our services, and only by lawful and fair means. Information is generally sought through our application forms, in which the purpose is articulated. Accordingly, we will always ensure you are apprised of our purpose in collecting information, and your right to gain access to such information. If you do not provide the information requested, we may be unable to provide you with our services.

Please note that generally we will only use the personal information (e.g. postal address, e-mail address, telephone numbers, facsimile number, date of birth, bank account details, TFN, details related to the provision of verification and identification documentation)  we collect for the main purposes disclosed at the time of collection such as to provide financial services.

Where possible we will collect the information directly from you via our application form. We may also collect information about you from our web site but this information will only identify who you are if you provide us with your details (eg. if you e-mail your contact details to us).

The Taurus web site contains links to the web sites of third parties. If you access those third party web sites they may collect information about you. Taurus does not collect information about you from the third parties. You will need to contact them to ascertain their privacy standards.

E-mail address

If you provide us with your e-mail address during a visit to our web site it will only be used for the purpose for which you provided it to us. It will not be added to a mailing list without your consent unless the mailing list is related to the purpose for which you provided your e-mail address to us. We may use your e-mail address, for example, to provide you with information about a particular service or respond to a message you have sent to us.

If you subscribe to one of our services and provide your e-mail address to us so that we may communicate with you through e-mail, we may also use your e-mail address to advise you of upgrades and changes to those services.

Use and disclosure of personal information

Taurus collects and holds personal information about an individual for the purpose of providing financial services. We collect this information with your consent as per our application form or other documentation, for the primary purpose disclosed to you at the time of collection.

However, in some cases Taurus will use or disclose personal information for secondary purposes (any purpose other than a primary purpose). Personal information obtained to provide financial services may be applied to secondary purposes if the secondary purpose is related to the primary purpose of collection and the person concerned would reasonably expect the personal information to be used or disclosed for such secondary purpose.

In some cases we may ask you to consent to any collection, use or disclosure of your personal information. Your consent will usually be required in writing but we may accept verbal consent in certain circumstances. We may also disclose your personal information where it is required or authorised by law.

We may use your personal information to:

We may disclose your personal information to:

Taurus may use third party service providers to maintain some of our data systems and provide auxiliary services. We require any party that has access to personal information to conform to our privacy standards.

Cross border disclosure/Sensitive information/Use of government identifiers/Anonymity & Psuedonymity

Taurus does not, for the purposes of the Privacy Act, collect sensitive information. Wherever lawful and practicable, individuals may deal anonymously with Taurus but given the nature of our services, it is unlikely that this will be a viable option. Taurus does not use official identifiers (e.g. tax file numbers) to identify individuals. An individual’s name or Australian Business Number is not an identifier for the purposes of the Privacy Act and hence may be used to identify individuals.

Taurus transfers personal information to associated entities or service providers in Singapore and the United States.

Access to personal information

Where a person requests access to their personal information, our policy is, subject to certain conditions (as outlined below) to permit access. Taurus will correct personal information where that information is found to be inaccurate, incomplete or out of date. We will not charge you a fee for your access request but may charge you the reasonable cost of processing your request.

If a person wishes to access their personal information or correct it, they should contact the Privacy Officer, and we will seek to provide such information within a reasonable period of time, and in the manner so requested (where reasonable to do so).

Taurus may not always be able to give you access to all the personal information we hold about you. If this is the case, we will provide a written explanation of the reasons for our refusal, together with details of our complaints process for if you wish to challenge the decision.

We may not be able to give you access to information in the following circumstances:

a.	Where we reasonably believe this may pose a serious threat to the life, health of safety of any individual or to public health/safety;
b.	Which would unreasonably impact the privacy of another individual;
c.	Where such request is reasonably considered to be frivolous or vexatious;
d.	Which relates to existing or anticipated legal proceedings which would otherwise not be accessible in the discovery process relating to such proceedings;
e.	Which would reveal our intentions and thereby prejudice our negotiations with you;
f.	Which would be unlawful;
g.	Which is prohibited by law or a court/tribunal order;
h.	Which relates to suspected unlawful activity or serious misconduct, where access would likely prejudice the taking of appropriate action in relation thereto;
i.	Where enforcement activities conducted by or on behalf of an enforcement body may be prejudiced; or
j.	Where access would reveal details regarding a commercially sensitive decision-making process.

Security of personal information

We take reasonable steps and precautions to keep personal information secure from loss, misuse, and interference, and from unauthorised access, modification or disclosure

If you use the Internet to communicate with us, you should be aware that there are inherent risks in transmitting information over the Internet. Taurus does not have control over information while in transit over the Internet and we cannot guarantee its security.

Where information is no longer required to be held or retained by Taurus for any purpose or legal obligation, we will take all reasonable steps to destroy or de-identify the information accordingly.

How do we store your information?

Taurus stores information in both hard copy and electronic form in secure facilities or databases, accessible only by authorised persons. We take all reasonable steps to ensure that the personal information we hold is protected against misuse, loss, unauthorised access, interference, modification or disclosure.  However, we cannot guarantee the security of any personal information transmitted to us via the Internet.